Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how heartordinary.com collects, uses, and protects your personal information when you visit our website and use our services.
1. Company Information
Website Owner: heartordinary.com
Address: 60 Hamilton Road, Victoria Valley, New Zealand
Contact Email: support@heartordinary.com
This website is owned by heartordinary.com company. heartordinary.com company address is specified in the first section.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Name and email address when you contact us
- Any other information you choose to provide in communications
- Age verification confirmation
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Browser type and version
- Operating system
- IP address and general location data
- Pages visited and time spent on pages
- Referring website addresses
- Device information
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:
- Essential cookies for site functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and support requests
- To improve our website and user experience
- To ensure age verification compliance
- To analyze site usage and trends
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in these limited circumstances:
- With service providers who assist in operating our website
- When required by law or legal process
- To protect our rights and safety
- With your explicit consent
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit using SSL/TLS
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary:
- Contact information: Until you request deletion or 3 years of inactivity
- Analytics data: Up to 26 months
- Legal compliance data: As required by applicable laws
- Cookie data: As specified in cookie settings
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at support@heartordinary.com
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Analytics
We use analytics tools to understand how visitors use our site. This helps us improve our services. Analytics data is anonymized where possible and used only for statistical purposes.
12. Cookie Management
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality. For more information, see our GDPR Rights page.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@heartordinary.com
- Alternative Email: info@heartordinary.com
- Business Contact: contact@heartordinary.com
- Address: 60 Hamilton Road, Victoria Valley, New Zealand
15. Compliance
This Privacy Policy complies with:
- New Zealand Privacy Act 2020
- General Data Protection Regulation (GDPR)
- Other applicable data protection laws
16. Data Controller
For the purposes of data protection laws, heartordinary.com is the data controller responsible for your personal information.